Contact Us
- Interested in end-to-end order fulfillment service?
- We encourage you to read through the Fulfullment FAQ, you will find answers to most of the questions you may have in reference to our services.
- If you need a quotation, or if you want to make an appointment to tour our Shenzhen Warehouse, then please email us at fulfillment_sales(AT)sfcservice.com.
- Support for registered client
- Please contact your Account Manager directly or the Customer Service Rep that has been assigned to you. You may find their contact information after you login to the User Center.
- FAQ:
- Want to track package?
- Please go to track shipment page.
- The tracking result shows the most up-to-date information available in our system. Our staffs have access to the exact same information. Please wait for it to be scanned at the next stage and for the system to update itself.
- If it says "Economy intl shipping, no further tracking available", then it means that the sender has opted to use a shipping method without tracking number. We will not have more information after the package departed from SFC warehouse. However, the lack of information does not affect actual delivery.
- Due to privacy and confidentiality reasons, we can only discuss shipment issues with our registered clients or senders. If you feel that it is taking too long, then please ask your sender to contact us so that we can verify the shipping address.
Warehouse Location
Address
1st Floor, Block 2, Meitai Sci-Tech Park,
Guanguang Road, Guanlan,
Longhua New District, Shenzhen, Guangdong
CHINA,
Postal Code: 518108
Direction: Click to view map
Address in Chinese
地址：深圳市龍華新區觀瀾觀光路美泰科技園2棟一樓
郵編：518108
位置指引：點擊這里查看地圖
Office Location
Address
No.88,
Zhenxing Road, Futian,
Shenzhen, Guangdong,
CHINA,
Postal Code: 518129
Direction: Click to view map
Address in Chinese
地址：深圳市福田區振興路88號商鋪
郵編： 518129
位置指引：點擊這里查看地圖
No.46, East Zone of Hanglian Building,
No.70-72 East Huangshi Road, Baiyun,
Guangzhou, Guangdong,
CHINA,
Postal Code: 510425
Direction: Click to view map
地址：廣州市黃石東路70-72號航聯商貿城東區商鋪樓46號
郵編：510425
位置指引：點擊這里查看地圖
No.110, XingFu Road,
Changning, Shanghai,
CHINA,
Postal Code: 200052
Direction: Click to view map
地址：上海市長寧區幸福路110號
郵編：200052
位置指引：點擊這里查看地圖
Sales & Marketing
- Email: fulfillment_sales(AT)sfcservice.com
Telephone: Toll Free within Mainland China 400-881-8106, or +86(755)2639-3003 Press 9 for English, Press 1 for Mandarin. Mon. - Fri. 9 am -7 pm China Time
Fax: 4008818106-801 or +86(755)2639-3003, Ext: 801
P.S. Please DO NOT email us regarding one-time shipment. We DO NOT accept one-time shipment.